HOTEL TECH NEWS
Which technologies & apps will have the greatest impact in 2022?
The pandemic accelerated digital transformation by 10 years (McKinsey & Company) and today’s travel consumers have become more digitally and tech-savvy than ever. Many of today’s travelers’ service expectations are around self-service, around do-it-yourself, from online planning and booking, to preferences for contactless check-in, mobile keys, voice assistants, and communication with hotel staff via messaging.…
The hotel of the future: Interview with GM about technology in 2030
What IT tools and platforms does the hotel of the future require? What might be the technology competencies of future hotel general managers? This imaginary interview between EHL professor Ian Millar and BOSC6 student Kelly Sebastianutto propels us into a top London hotel in 2030 where Kelly is the newly-appointed General Manager. New position, how…
8 Disruptive Hotel Technology Trends to Watch in 2022
For those of us keeping an eye on technology in hotels, it can be difficult to discern what trends are here to stay and what trends are simply a marketing stunt. We can’t predict what will happen in the future, but we can watch industry trends as leading indicators. That’s just what we’ve done to…
Why AI-Powered Hotel Revenue Management Is Taking The Hospitality Industry By Storm
Automation has become the driving force in the evolution of revenue management.
Leveraging advances in artificial …
With $45 Million Investment, Beekeeper Generates Buzz for Its Hotel Employee Communications Platform
Beekeeper, a mobile-first operational communications platform for non-desk workforces, including blue-collar …
How Millennials Helped this Founder to Create Indonesia’s Leading Budget Hotel Chain
Just over three years ago, when Amit Saberwal founded RedDoorz, it was a SaaS-based company to help hotel owners in …
Hospitality Trends: Here’s How Technology Is Transforming The Guest Experience
With the aid of Artificial Intelligence and analytics, hospitality businesses are able to create end-to-end experiences
The Devil is in the Details: Using Data to Transform Your Hotel
We all know the saying, “The devil is in the details.” Well, for hotels, those details can often be found in one, ever-important place …
Marriott Unveils Distribution Technology Platform For Its New Home Rental Offering
Largely in response to the growing competitive threat posed by Airbnb and other players in the home-sharing rental space …